Refund Policy
Last updated: 2026-10-02
Our 30-day return period
Eligible merchandise can be submitted for return within 30 days of receipt. Keep the product unused, complete and in its original condition and packaging, and include the order number or proof of purchase.
Start the request by emailing [email protected]. We cover eligible return shipping and provide the designated return instructions; the contact address below is not automatically the return warehouse.
Review and refund
We inspect a received return and send an approved refund to the original payment method within 10 business days. Additional processing time may be required by the payment provider.
This posted policy does not reduce a right or remedy that applicable law requires. A refund required because an order cannot be shipped will follow any shorter mandatory deadline.
Damaged, incomplete or incorrect goods
Email [email protected] with the order details and available photographs. We will assess the appropriate replacement, refund or other remedy without limiting rights provided by applicable law.
Items requiring individual review
Return eligibility can depend on the actual product and its condition. We do not add blanket exclusions for food, personal-care, hygiene, custom, digital or final-sale goods unless the listing and applicable law support the restriction.